Terms & Conditions

Terms and Conditions for Pluragon IT Inc

Welcome to Pluragon IT Inc. By accessing or using our services, you agree to the following terms and conditions. Please review them carefully before engaging with us.

1. Definitions
“Company” refers to Pluragon IT Inc.
“Client” refers to the individual or entity that engages Pluragon IT Inc. for services.
“Services” refer to IT consulting, fractional CTO/CIO services, managed IT services, cybersecurity solutions, cloud integration, digital transformation consulting, and related IT services provided by Pluragon IT Inc.

2. Acceptance of Terms
By using Pluragon IT Inc.’s services, the Client agrees to these terms and conditions. If you do not agree to these terms, you should not use our services.

3. Services Provided
Pluragon IT Inc. provides a variety of IT services including:

• Fractional CTO and CIO services
• IT consulting and strategic planning
• Managed IT services, including IT support and infrastructure management
• Cybersecurity solutions and risk assessments
• Cloud services integration (Microsoft 365, Azure, etc.)
• Digital transformation consulting
• Remote workforce enablement
• The specific services to be provided will be detailed in the agreement with the Client.

4. Engagement Terms
The engagement begins when the Client signs an agreement or contract with Pluragon IT Inc.
Services will be delivered as outlined in the specific engagement contract, which will include the scope of work, duration, and payment terms.
Pluragon IT Inc. reserves the right to modify the terms of engagement based on mutual agreement with the Client.

5. Confidentiality
Both Pluragon IT Inc. and the Client agree to maintain confidentiality regarding all proprietary or sensitive information exchanged during the engagement.
Confidential information includes, but is not limited to, business strategies, financial data, and personal or technical information related to the Client's IT systems.

6. Payment Terms
Payment for services will follow the terms set out in the specific engagement agreement.
Invoices will be issued on a monthly basis or as agreed upon. Payment is due within 30 days of receipt of the invoice.
Late payments may incur interest charges as outlined in the engagement contract.

7. Termination
Either party may terminate the engagement with written notice as outlined in the contract.
Upon termination, any outstanding payments for services provided up to the termination date must be settled.
If the Client terminates the contract early, Pluragon IT Inc. reserves the right to charge for services rendered up to the termination date.

8. Intellectual Property
All materials, software configurations, designs, and intellectual property generated during the engagement will be owned by the Client unless otherwise specified.
Pluragon IT Inc. retains the right to use general knowledge and expertise gained during the engagement for future projects, without disclosing the Client's confidential information.

9. Liability
Pluragon IT Inc. will provide services to the best of its ability but does not guarantee specific outcomes or results.
The Company is not liable for indirect, incidental, or consequential damages arising from the use of its services.
The maximum liability of Pluragon IT Inc. for any claim related to its services shall be limited to the total amount paid by the Client for the services in question.

10. Dispute Resolution
In the event of any disputes arising from the engagement, both parties agree to attempt resolution through negotiation or mediation before pursuing legal action.
Any unresolved disputes will be subject to the jurisdiction of the courts in Nova Scotia, Canada.

11. Changes to Terms
Pluragon IT Inc. reserves the right to modify these terms and conditions at any time. Clients will be notified of any significant changes, and continued use of the services constitutes acceptance of the updated terms.

12. Governing Law
These terms and conditions are governed by the laws of Nova Scotia, Canada.

Contact Information
Pluragon IT Inc.
238a Brownlow Avenue, Dartmouth, Nova Scotia B3B 1Y2, Canada
Email: info@pluragon.com
Phone: +1 902 707-0987